Prerequisites
Active customer account in CORE.
The customer has accepted the partner invite link.
An active GDAP relationship with the customer tenant.
A ‘blank’ Azure subscription.
Infinigate Cloud will submit the transfer request to the current indirect provider on behalf of the customer via the Partner Center. To submit this request, please log a case with support and provide the following information.
Customer name: (The name of the customer account)
Customer email: (Email address of an admin user for the above customer)
Current indirect provider name: (Name of current indirect provider)
Current indirect provider Microsoft ID: (The Microsoft ID of the current indirect provider - The current provider can find their Microsoft ID by navigating to Account Settings and Selecting Azure AD Profile)
The transfer request will be submitted to the current indirect provider to accept. Once accepted, the Azure subscription (+ reservations) will be transferred to Infinigate Cloud. The support team will then import the transferred Azure subscription(s) into CORE.
Useful info.
Each transfer request is valid for 30 days.
The losing provider will have the option to transfer all or specific subscriptions and/or reservations.
Only active subscriptions can be transferred.