On the Mapping screen, you can map your customers and products between Reseller Marketplace and ConnectWise.
Mapping Customers
There are three ways to link your customers between Reseller Marketplace and ConnectWise:
Through the subscription synchronization wizard, during subscription synchronizing.
Through the customer import wizard, automatically.
Through the Mapping screen
To map your customers using the Mapping screen, complete the following steps:
1. In your UX1 for Resellers, click Integrations.
2. On the dashboard, click the gear icon and select Mapping.
3. In the Customers tab of the Mapping screen, select a customer you want to map.
Note: Select Show only unmapped to filter out only unmapped customers. You can also
To unmap a customer, select the three-dot icon for the customer and click Unmap.
Autosync Per Customer
You can configure automatic task synchronization per mapped customer. To use this feature you first need to enable autosync for the integration.
To enable or disable autosync for a customer, complete these steps:
1. Open your integration.
2. Click the gear icon and select Mapping.
3. Disable the Show only unmapped option.
4. Choose the customer, click the three dots and select Enable autosync or Disable autosync.
Note: You can enable or disable autosync for all customers by clicking the three dots above the customer list and selecting Enable automatic synchronization for all mapped customers or Disable automatic synchronization for all mapped customers